Our hair care process

How we work

Your process, step by step

From the first contact to the follow-up, each phase is explained and adapted to each person's situation.

Paso 01

Initial assessment

We start by listening to what changes you have noticed, how they have evolved, and what concerns you. You can request an in-person assessment or begin with an online consultation.

01

Paso 02

Trichoscopy and photographs

In the in-person assessment, we examine the hair, follicles, and scalp using digital trichoscopy. We also take photographs to document the starting point.

02

Paso 03

Diagnosis explained on screen

Dr. Gustavo Mazariegos shows you what he observes and explains it in clear, understandable language. The trichoscopy serves as support to guide the diagnosis.

03

Paso 04

Recommendation, plan, and budget

The doctor explains which options may be considered, which ones are not suitable for your situation, and why. When appropriate, we prepare an individual plan and budget.

04

Paso 05

Treatment and follow-up

If you decide to move forward, we organize the treatment and any necessary follow-up appointments. The follow-up schedule depends on the procedure and how things progress; it is not the same in every case."

05

The online consultation can be a first step, but it does not always replace the in-person examination needed to confirm a diagnosis or begin treatment.

 
 
 
 
  
 
Excellent5.024 reviews
 
5.0
 
Excellent24 reviews
 
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 Iliane Catena 
 
20 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
My experience with Medical Vallès and Gustavo has been excellent. After the hyaluronic acid treatment, a problem arose, but they did everything possible to resolve it and never left me unattended. They monitored me throughout the entire process, and Gustavo was especially careful and attentive. Now I'm happy with the result and very grateful for the care I received.

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 Tatiana Sibilia 
 
37 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Dr. Gustavo is a very good professional, one of those who takes the time to answer all questions and build trust, treating the patient as an intelligent person who deserves to understand the treatment before starting and be able to choose between different options.

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 Miguel angel Mora 
 
107 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
I went to Medical Vallès for a hair mesotherapy treatment and I absolutely loved it. Everyone on the team is a true professional who explains everything step by step, so you know exactly what they're doing and can relax. They also analyze your case individually to make the treatment as personalized as possible. I've already gone back several times because I've noticed a huge difference and I'm thrilled with the results.

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 alejandra vives 
 
107 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
They are true professionals, without a doubt it's my favorite clinic!

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 Roger Carulla 
 
107 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Exceptional customer service and some of the best surgeons in Catalonia

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 Oscar Rodríguez 
 
107 days ago
 
 
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Highly professional with a friendly approach and personalized advice. 100% recommended for both dental and hair care services.

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 Pau Carmona 
 
107 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Excellent service from the entire team at Medical Vallès!

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 Ana 
 
205 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Very happy with the result...I had a cosmetic treatment done, specifically my eyebrows...I chose this center because I'd heard great things about it several times and I'm glad I went...my eyebrows look very natural and beautiful...Emma is very attentive, she explains the whole process at all times and always values your opinion.

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 Mónica Vidales 
 
262 days ago
 
 
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I've finally found some great professionals. I recommend them 100%. Friendly and highly professional service.

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 Fernando Diaz Martinez 
 
318 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
I had a procedure done and I was very happy with both the professionals and the leaders; I was in good hands.

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Two ways to get started

In-person and online don’t serve the same purpose

The in-person assessment allows for the examination, trichoscopy, and photographs to be carried out at the clinic. The first visit is free and usually lasts between 30 and 45 minutes.

The online option allows you to describe the reason for your consultation and receive an initial guidance, with a response within a maximum of 12 hours. The doctor will indicate whether the case needs to be assessed in person before confirming the diagnosis or beginning treatment.

Request your assessment Discover your hair diagnosis